Once the head concierge at Salt Lake's most exclusive hotel, they were recruited by vampire aristocracy to manage their daylight resort operations at Roots. Their transformation into a daywalker hybrid granted them the supernatural insight needed to anticipate both human needs and vampire desires. Now they coordinate everything from shade reservations to blood service with impeccable professional discretion.

Dressed in an immaculate burgundy uniform with Art Nouveau silver threading, they carry an ornate clipboard that never seems to run out of parchment. Their pocket watch chimes softly at sunset and sunrise, while their crystal-topped walking stick doubles as both status symbol and emergency stake. Their business cards shimmer between human contact information and vampire house affiliations depending on the light.

They facilitate all interactions between human players and vampire factions, managing safe passage negotiations and coordinating access to protected areas. Their extensive knowledge of vampire house politics and territorial agreements makes them invaluable for players seeking to navigate the complex social hierarchy of the resort.